Check to see if there are any folders listed under Identities. From Registry Editor, browse to: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities.Ħ. Run regedit as an administrator to open Registry Editor.ĥ. Remove all credentials there(This will remove your stored passwords.).Ĥ. Go to Control Panel > User Accounts > Credential Manager > Windows Credentials.ģ. To upload a screenshot, click Use rich formatting and then clickįrom your description, the issue may be caused by corrupted caches in OneDrive for Business 2016, so I suggest you try the following to see if the issue can be solved.Ģ. ![]() To clarify the issue, could you give us some screenshots related to the symptom of the issue you encountered now in OneDrive for Business 2016? If you only sync the OneDrive for Business library, I recommend you use the OneDrive for Business Next Generation Sync Client because it is more reliable than OneDrive for Business 2016 in syncing.Īs I noticed you also sync the SharePoint site library, let’s focus on the OneDrive for Business 2016’s issue. ![]() First I’d like to point that the OneDrive for Business client you are using is OneDrive for Business 2016 not the OneDrive for Business Next Generation Sync Client.
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